Mandatory Tow Bar Replacement 8/23/24

DATE:   8/23/2024

SUBJ: Mandatory Replacement of the Tow Bar Weldment

Machine Model: NB25 Wheel Up Tow Units Only

Serial Numbers:

Action Requested: Immediate Inspection and Correction

Parts Required:

Please order 1 of a 1029854 Weldment

Issue Description:

LeeBoy wants to replace the tow bar on these select units. We have identified a crack on a unit and want to replace all in the field with new gusseted weldments to prevent future cracks.

Action Detail:

Order one # 1029854 Weldment and replace the part. Please keep the old part, warranty will ask for the part back to submit warranty claim. Leeboy will pay 2-hours of warranty labor and part to replace.

For questions or concerns please call Rapid Response at 844-205-5499 or email [e-mail]